How to reach us

Email: support@merrycornerz.com
Phone: +1 (323) 342-4526
Response time: within 24 hours, every message

Email is the fastest route and gives us a written record of your order. You can also use the form at the bottom of this page - it reaches the same inbox.

What to include

So we can solve it in the first reply rather than the third:

• Your order number (it starts with # and is in your confirmation email)
• The item concerned, including size and color
• Photographs, if an item arrived damaged, faulty or is not what you ordered
• What you would like us to do - refund, exchange, or a question answered

Before you write

These come up constantly and are already answered in full:

• Where is my order? Processing is 3-5 business days, transit is 8-12, so 11-17 business days in total. Details and what to do about a stalled tracking number are in the Shipping Policy.
• I want to return something. You have 30 days from delivery and the return label is free. Start with the Returns & Refunds Policy.
• Sizing, payment, tax. See the FAQs.

About the company

This store is operated by AUREVIA BEAUTY LLC, a limited liability company registered in Colorado, United States. That name appears on your card statement.

merrycornerz is an online-only business. We have no retail store and no showroom, and there is no address you can visit. Orders are dispatched from our partner warehouse in China.

Returns center (authorized returns only, not open to visitors):
2460 Coral St, Vista, CA 92081, United States

Please contact us for a return authorization and a free label before sending anything back - a parcel that arrives without one cannot be matched to an order.

What we will never ask for

We will never ask you for your full card number, your CVV, or your account password by email or phone. If you receive a message claiming to be from merrycornerz that asks for any of these, it is not from us - forward it to support@merrycornerz.com.